Popular Articles
FAQs - Payments
Why Transfers Sometimes Get Delayed Even with seamless digital tools like Vban, transfers can occasionally take longer than expected. Here are the most common reasons and what you can do about them. Common Causes of Transfer Delays Cut-off Times & ...
FUNDING YOUR ACCOUNT
Funding your currency accounts on Vban is simple, fast, and flexible. Whether you're topping up via bank transfer or converting from another currency wallet, this guide walks you through both options available in the app. How to Fund Your Account ...
OUR PRICING AND FEES
Vban Fees Explained At Vban, we believe financial freedom should come with clarity and transparency, especially when it comes to fees. Below is a detailed breakdown of the current charges applied to the different features on the Vban app. Whether ...
Updating Your Profile Name on Vban
If your KYC was rejected due to a name mismatch, you’ll need to update your profile name to match the exact arrangement on your valid ID. This guide walks you through how to make that update before resubmitting your KYC. Please note: This guide is ...
General FAQs
Q: What is Vban? A: Vban is a fintech app designed to help remote workers, freelancers, digital nomads, and businesses across Africa manage their finances globally. It offers multi-currency accounts, virtual cards, competitive FX rates, and 24/7 ...